List: b
Blog
Top Contact Centers Trends for 2024
Understanding contact center trends and implementing them properly is the only way to get competitive advantage and overcome rivals in rapidly changing call center industry.
April 30, 2024
7 Proven Benefits Of Automatic Call Distribution In Efficient Call Routing
Modern call center has its purpose to not only provide connection between customers and customer service agents, but first of all, to make the issue
March 30, 2024
What is a progressive dialer?
The progressive dialer is one of the auto dialers – specific software tools that are used to automate outbound calling processes during telemarketing campaigns. As
February 29, 2024